Help
How can we help?
Everything about building your site, collecting RSVPs and getting your guests to reply. If the answer is not here, message us — a person reads it.
Getting started
Create your site, pick a design, and get it live.
How to create your wedding website
From signing up to a finished site: what you need on hand, what you can skip, and roughly how long each step takes.
Choosing and changing your template
All fifteen designs are free, you can preview them live before deciding, and switching later does not delete anything you have written.
Your site address, and using your own domain
Every site gets a free yournames.nupta.site address. Premium sites can use a domain you own instead.
Publishing your site
What publishing actually changes, what to check first, and why Nupta sometimes asks you to confirm your RSVP deadline before it will publish.
RSVP and your guest list
Collecting replies, tracking who is coming, and giving the caterer a number you trust.
How RSVP works, and what your guests see
No app, no account, no email address. A guest opens your link, types their name, and answers. Here is the whole flow.
Why guests can find their name even when they misspell it
The RSVP form matches nicknames, honorifics and misspellings against your guest list, so a guest is not turned away by their own typing.
Setting your RSVP deadline
Set it before you publish, not after — and pick a date your caterer can actually work with.
Guests, seats and headcount: how the numbers are counted
A guest is an invitation. A seat is a chair. They stop being the same number the moment anyone brings a companion — and the caterer needs the second one.
Sharing your site with guests
Your link does the work in group chats, not in search results. How to send it so people actually open it.
Building your site
Sections, photos, your entourage, and the words on the page.
Adding your entourage, ninong and ninang
Principal and secondary sponsors, the cord, veil and candle, bearers and the rest — with the roles you actually use, not a fixed list.
Photos: your cover, your gallery, and how they are cropped
What to upload, why one big collage is the worst thing to put in a gallery, and how tiles get cropped.
Sections: switching them on, reordering, and renaming the headings
Your page is built from sections you switch on. You can reorder them, group them into tabs, and rename any heading in your own words.
Changing your site's language
Your site can be written in English, in Filipino, or in a natural mix of the two — and you can change it after setup.
Gifts and printing
How guests send a gift, and the documents you can print yourself.
Setting up gifts: GCash, Maya, bank accounts and registries
How to tell guests where to send a gift, what Nupta does and does not handle, and how to word it without awkwardness.
Printing invitations, programs and place cards
Eight documents, generated as PDFs from the details you have already entered, in your own template's colours and fonts.
Account, privacy and help
Who can see your site, who can edit it, and how to reach a human.
Who can see your site
Published sites are kept out of search results on purpose. You can also password-protect the whole site, or keep some sections for guests who have replied.
Inviting your partner or your coordinator
Your partner can edit everything. A coordinator can see the guest list and print from it, but cannot change your site.
What is free, and what Premium adds
A complete published wedding site with RSVP is free, permanently. Premium lifts the limits and adds printing, a custom domain and collaborators.
Getting help from a human
Where the support button is, what to include so the first reply is useful, and roughly when to expect one.
Still stuck?
Tell us your site address and what you were trying to do. If your wedding is within a week, say so in the first line.
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